> For the complete documentation index, see [llms.txt](https://docs.vanarchain.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.vanarchain.com/tools/grov/frequently-asked-questions.md).

# Frequently Asked Questions

**How do I log in?**

Go to [grov.vanarchain.com](https://grov.vanarchain.com/), and simply connect your wallet to Vanar GroV!

**I completed my quest but can’t claim my rewards, why?**

It may take 15–20 minutes for Vanar GroV to verify your completed task on the respective platform (e.g., X).

**I completed the “Add Vanar Network to Brillion Wallet” quest but don’t see the Claim button, why?**

Kindly wait 5-10 minutes after adding the wallet, and refresh the page.

**What are Loyalty Points, Token Points, and Cash Points?**

* **LP - Loyalty Points**: Users earn LP from quests whose rewards can be claimed from the rewards marketplace.
* **TP - Token Points**: Users earn TP from quests that reward crypto tokens. These rewards are airdropped after the campaign ends.
* **CP - Cash Points**: Users earn TP from quests that reward cash. These rewards are airdropped after the campaign ends.

**How can I use the Loyalty points earned from quests?**

You’ll be able to redeem Loyalty points in our marketplace for items like lottery tickets, NFTs, and other prize pool items.

**What are lottery tickets?**

Lottery tickets provide access to various raffles hosted in the marketplace. If you win, your rewards will be airdropped to your wallet.

**Which browsers and devices are supported?**

Our platform supports all modern browsers like Chrome, Firefox, Safari, and Edge, and works on desktops, laptops, tablets, and smartphones. For the best experience, use the latest browser version.

**When does the Brillion campaign end?**

End of December

**When can I expect to receive the rewards from campaigns with token airdrops?**

Once the campaign ends, the tokens will be airdropped within 1-2 weeks.

**Who do I contact if I need help?**

Discord: <https://discord.gg/xP7BfrzfYc>

Email: <support@vanarchain.com>


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.vanarchain.com/tools/grov/frequently-asked-questions.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
