Frequently Asked Questions

How do I log in?

Go to grov.vanarchain.com, and simply connect your wallet to Vanar GroV!

I completed my quest but can’t claim my rewards, why?

It may take 15–20 minutes for Vanar GroV to verify your completed task on the respective platform (e.g., X).

I completed the “Add Vanar Network to Brillion Wallet” quest but don’t see the Claim button, why?

Kindly wait 5-10 minutes after adding the wallet, and refresh the page.

What are Loyalty Points, Token Points, and Cash Points?

• LP - Loyalty Points: Users earn LP from quests whose rewards can be claimed from the rewards marketplace.

• TP - Token Points: Users earn TP from quests that reward crypto tokens. These rewards are airdropped after the campaign ends.

• CP - Cash Points: Users earn TP from quests that reward cash. These rewards are airdropped after the campaign ends.

How can I use the Loyalty points earned from quests?

You’ll be able to redeem Loyalty points in our marketplace for items like lottery tickets, NFTs, and other prize pool items.

What are lottery tickets?

Lottery tickets provide access to various raffles hosted in the marketplace. If you win, your rewards will be airdropped to your wallet.

Which browsers and devices are supported?

Our platform supports all modern browsers like Chrome, Firefox, Safari, and Edge, and works on desktops, laptops, tablets, and smartphones. For the best experience, use the latest browser version.

When does the Brillion campaign end?

End of December

When can I expect to receive the rewards from campaigns with token airdrops?

Once the campaign ends, the tokens will be airdropped within 1-2 weeks.

Who do I contact if I need help?

Discord: https://discord.gg/xP7BfrzfYc

Email: [e-mail]