> For the complete documentation index, see [llms.txt](https://docs.vanarchain.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.vanarchain.com/tools/grov/frequently-asked-questions.md). # Frequently Asked Questions **How do I log in?** Go to [grov.vanarchain.com](https://grov.vanarchain.com/), and simply connect your wallet to Vanar GroV! **I completed my quest but can’t claim my rewards, why?** It may take 15–20 minutes for Vanar GroV to verify your completed task on the respective platform (e.g., X). **I completed the “Add Vanar Network to Brillion Wallet” quest but don’t see the Claim button, why?** Kindly wait 5-10 minutes after adding the wallet, and refresh the page. **What are Loyalty Points, Token Points, and Cash Points?** * **LP - Loyalty Points**: Users earn LP from quests whose rewards can be claimed from the rewards marketplace. * **TP - Token Points**: Users earn TP from quests that reward crypto tokens. These rewards are airdropped after the campaign ends. * **CP - Cash Points**: Users earn TP from quests that reward cash. These rewards are airdropped after the campaign ends. **How can I use the Loyalty points earned from quests?** You’ll be able to redeem Loyalty points in our marketplace for items like lottery tickets, NFTs, and other prize pool items. **What are lottery tickets?** Lottery tickets provide access to various raffles hosted in the marketplace. If you win, your rewards will be airdropped to your wallet. **Which browsers and devices are supported?** Our platform supports all modern browsers like Chrome, Firefox, Safari, and Edge, and works on desktops, laptops, tablets, and smartphones. For the best experience, use the latest browser version. **When does the Brillion campaign end?** End of December **When can I expect to receive the rewards from campaigns with token airdrops?** Once the campaign ends, the tokens will be airdropped within 1-2 weeks. **Who do I contact if I need help?** Discord: Email: